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How to Properly Induct a Virtual Assistant

How to Properly Induct a Virtual Assistant

Alicia Rennie from Oxygen Executive Technology has opened the door for virtual workers across a range of industries. But before you go ahead and fill a remote position in your company make sure you have an induction strategy in place. When I think back to my first job...

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Outsourcing Benefits for Registered Training Organisations

Outsourcing Benefits for Registered Training Organisations

Registered Training Organisations (RTOs) are increasingly juggling cost pressures at a time when demands on service delivery are on the rise. There are solutions available to support RTOs to do more with less; one of the most significant is outsourcing. Outsourcing...

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How to best recruit and interview remote developers

How to best recruit and interview remote developers

Working with remote developers can be incredibly beneficial to a business. It's an opportunity to employ highly skilled staff and to create working conditions that are suitable for both parties. However, for remote recruitment to work, it is crucial to find employees...

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Outsourcing for a Virtually Perfect Assistant

Outsourcing for a Virtually Perfect Assistant

Unrealistic expectations? Imagine…you are the CEO, the CFO, and also the CMO of your business and desperately need a helping hand. In just a moment or two, you can have a virtual assistant, even a virtual team, fully ready to perform on your behalf. These remote...

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How to Build a Customer and Tech Support Team

How to Build a Customer and Tech Support Team

Case Study: How to Build a Customer and Tech Support Team Business Name: BigAir Group Limited (ASX: BGL) Type of Company: Telecommunications Positions hired: Technical and Customer Support Explain the roles that you're currently outsourcing Level 1 Technical Support...

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10 Areas to Outsource in the new Financial Year

10 Areas to Outsource in the new Financial Year

Outsourcing work virtually is a cost-effective way to get those time-consuming tasks completed efficiently. As this financial year comes to an end, it is time to tie up loose ends and get prepared for the next one. To assist with the transition and get the right...

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How to use a Virtual Sales Assistant

How to use a Virtual Sales Assistant

When you're a salesperson, you want to be out there doing what you do best: sales! If you're like me, closing a deal is the excitement and reward you live for. Of course, there are many steps leading up to that close. Some are enjoyable, like creating relationships,...

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5 Business Lessons Learned from Tony Robbins

5 Business Lessons Learned from Tony Robbins

For those who aren’t familiar with Tony Robbins, he’s a legendary “business and life strategist” who has worked with the likes of Oprah Winfrey, Bill Clinton, and countless other extremely successful entrepreneurs and companies. I had the privilege of seeing him live...

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Managing the Performance of Remote Workers

Managing the Performance of Remote Workers

The days where business owners share a workspace with all of their staff are well behind us. Now, it is a rare workplace that does not have some level of remote working, whether that is a local staff working from home or a virtual assistant working in a different...

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The Secret to a Successful Recruitment Partnership

The Secret to a Successful Recruitment Partnership

If you’ve recently partnered with a recruiter to hire a staff member and had a positive experience, I’d imagine the timeline looked a little something like this: You, the hiring manager and/or internal recruiter identified a specific need within your team; You liaised...

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